Centric applications productize front end portals visualize front end is results and value added
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Mon-Sat: 08.00 am to 5.00 pm
Centric applications productize front end portals visualize front end is results and value added
Mon-Sat: 08.00 am to 5.00 pm
Last Updated: March 30th, 2026
Address: 1051 2nd Avenue E, Suite #227, Owen Sound, ON N4K 2H8
Telephone: 1‑844‑998‑2663
Thank you for choosing Concepts And Connections (“C&C”) and The Academy of Nail Design (“TAOND”). These Terms & Conditions explain how our websites, programs, memberships, and services work. We’ve written them in clear, friendly language so you know exactly what to expect.
By using our websites, enrolling in any program, joining our membership community, posting in our directory, becoming an ambassador, or accessing TAOND training, you agree to these Terms & Conditions.
If you have questions, we’re always here to help.
SECTION A — General Terms & Conditions (Applies to All Users)
Concepts And Connections (“C&C”) provides business coaching, memberships, directories, ambassador opportunities, and consultation services for beauty professionals worldwide.
The Academy of Nail Design (“TAOND”) provides online nail training programs, subscriptions, and educational resources.
Some C&C users may also access TAOND programs. These Terms cover both brands.
You must be at least 18 years old to use our services, enroll in programs, or join our memberships.
If you enroll in a TAOND or C&C training program, it’s your responsibility to check your local licensing or regulatory requirements. We cannot confirm whether our programs qualify you for licensing in your region.
You agree to:
Sharing your login or giving someone else access to your account may result in account termination.
We offer a mix of free and paid services. All payments are processed securely.
Digital content is non‑refundable.
This includes:
Once you have access, refunds are not available.
Physical products
If you purchase physical items (kits, tools, DVDs), they may be refundable only if unopened and unused and returned within 30 days. You are responsible for return shipping.
All content created by C&C or TAOND—including videos, lessons, worksheets, branding, and training materials—is protected by copyright.
You agree not to:
…any of our materials without written permission.
Violations may result in account termination and legal action.
We expect all users to behave respectfully and professionally.
We do not tolerate:
We may suspend or terminate accounts that violate these expectations.
We work hard to keep our websites, learning platforms, and online services running smoothly. However, technical problems can happen from time to time, including outages, slowdowns, data loss, or interruptions caused by maintenance, third‑party providers, or issues beyond our control. By using our services, you agree that Concepts And Connections and The Academy of Nail Design are not responsible for any losses, delays, or disruptions caused by technical failures of any kind. We do not guarantee continuous, uninterrupted access to our websites or programs, and these situations do not qualify for refunds or compensation. We cannot guarantee the preservation of your files, assignments, or grades in the event of technical issues, therefore we strongly encourage all users and students to regularly save copies of their work to their own devices.
By using our services, you agree that C&C and TAOND are not responsible for:
Our programs provide education, not professional, legal, or financial advice.
We may update or change our programs, memberships, or website features at any time. If we make changes, we’ll ensure you still receive what you paid for, but the format or delivery may shift.
These Terms are governed by the laws of Ontario and the federal laws of Canada.
SECTION B — C&C Pillar‑Specific Terms
Our coaching program provides education, tools, and guidance for beauty professionals. Here’s what you need to know:
1.1 Program Access
You’ll receive access to:
Access is for your personal use only.
1.2 Non‑Transferable
Your enrollment is tied to you. You may not share your login or give others access to the program.
1.3 Refund Policy
Because this is a digital program, all sales are final once access is granted.
No refunds are provided for:
Physical products (if any) follow the general refund rules in Section A.
1.4 Certification Requirements
To earn your certificate, you must:
We do not guarantee employment or income results.
1.5 Conduct & Professionalism
You agree to:
Abusive behavior may result in immediate account termination without refund.
1.6 Safety & Responsibility
You are responsible for:
We are not liable for injuries or damages resulting from misuse of products or tools.
1.7 Termination
We may suspend or terminate your account if you:
No refunds are provided if your account is terminated for violations.
2.1 Membership Tiers
2.2 User Content
You may upload:
You must own the rights to anything you upload.
We may remove content that is:
2.3 Community Conduct
Treat others with respect. No harassment, bullying, or spam.
2.4 Account Termination
We may suspend or remove accounts that violate community guidelines.
3.1 Listings
You may post ads for:
Listings must be accurate and lawful.
3.2 Prohibited Listings
No:
3.3 Fees
Directory fees are non‑refundable.
4.1 Eligibility
You must be 18+ and provide accurate information.
4.2 Commissions
You earn commissions for referring new students to our coaching program. Commissions are paid according to our published schedule.
We may adjust commission structures at any time.
4.3 Prohibited Conduct
Ambassadors may not:
Violations may result in removal from the program and forfeiture of commissions.
5.1 Purpose
You may request guidance on beauty‑related services or products.
5.2 No Guarantees
Consultations are informational only. We do not guarantee outcomes.
5.3 Right to Decline
We may decline consultation requests at our discretion.
**SECTION C — TAOND (The Academy of Nail Design)
Terms & Conditions**
This section applies to anyone enrolling in or accessing TAOND programs, subscriptions, or services.
We’ve rewritten your original TAOND Terms in clear, plain language while keeping every rule and protection intact.
You confirm that:
Your TAOND program purchase is for you only.
You agree not to:
Unauthorized access may result in immediate termination.
The TAOND LMS is usually available 24/7, but downtime may occur.
You agree to:
TAOND does not guarantee preservation of your work in the event of:
All TAOND digital programs, memberships, and subscriptions are non‑refundable after purchase.
Physical products (kits, DVDs) may be refundable if:
You must complete:
A minimum grade of 80% is required for certification.
If you purchase physical items:
Shipping delays do not qualify for refunds unless the order cannot be fulfilled.
If required by your program, you must purchase and maintain student liability insurance. This cost is separate from tuition.
TAOND may terminate your account for:
No refunds are provided if your account is terminated for violations.
You are responsible for purchasing the professional products and sanitation supplies listed in your program.
You agree to follow all local sanitation laws.
TAOND does not allow e‑file use unless:
You must inform practice clients that:
This acknowledgment must appear on every CPS form.
You agree to:
TAOND has a zero‑tolerance policy for abusive behavior.
Violations result in immediate termination without refund.
You agree to:
TAOND is not liable for injuries or damages resulting from misuse.
TAOND does not recommend or endorse non‑professional products and is not responsible for their use.
One‑Time Program Purchases
You receive 2 years (730 days) of access.
After 2 years:
If you extend after expiry, TAOND cannot guarantee your work will be preserved.
Old TAOND LMS Accounts
If you do not log in for 2 years, your account is suspended.
A reinstatement fee is required to reactivate.
Reinstatement After 2 Years
If you reactivate after 2 years of inactivity:
Full Subscription Commitment
By enrolling, you agree to pay the full:
…regardless of how quickly you complete the program.
Early Completion
If you finish early, you must still pay the remaining subscription balance before receiving your certificate.
Missed Payments
If a payment fails:
Subscription Cancellation
You may cancel at any time with 7 business days’ written notice before your next payment.
Cancelling does not entitle you to refunds for payments already made.
Park My Account Fee
If you cancel before completing all payments:
Account Deletion
If you do not purchase an extension or Park My Account fee:
You must keep copies of all your work.
TAOND does not guarantee preservation of:
You must disclose any allergies, infections, or conditions that may affect safety. TAOND is not liable for incidents related to undisclosed conditions.
TAOND may update program content or delivery as needed.
Changes do not qualify for refunds.
If TAOND ceases operations, we will:
No refunds are provided if you cannot complete your program within that 3‑month period.
All TAOND materials are copyrighted.
You may not copy, share, or distribute them.
Violations may result in legal action.
TAOND programs do not replace:
You are responsible for seeking professional guidance when needed.
If you start your own business, you agree that:
Our collection and use of personal information is explained in our Privacy Policy.
These Terms are governed by the laws of Canada.
You agree to the jurisdiction of Canadian courts.
Accuracy, Errors & Updates
We do our best to make sure all information in our Terms & Conditions, programs, memberships, directory, ambassador materials, and on our websites is accurate and up to date. However, occasional mistakes, typos, or omissions may happen. If we discover an error—or if something needs clarification—we may update or correct the information at any time. These corrections do not change the meaning or intent of our services, and they do not entitle users to refunds, compensation, or special treatment. By using our services, you agree that it is your responsibility to review our Terms & Conditions periodically and that continued use of our websites or programs means you accept any updates or corrections we make.
SECTION D — Acknowledgment
I acknowledge that by clicking on ‘I agree to the Terms of Service’ I have read, understood and agree to both these Terms & Conditions and our C&C Privacy Policy prior to the purchase of any item, directory listing or program enrolment on any of our Concepts And Connections or The Academy Of Nail Design’s websites.
I also acknowledge that by using our websites, enrolling in programs, joining memberships, posting in the directory, becoming an ambassador, or accessing TAOND training, you confirm that you have read, understood, and agree to these Terms & Conditions and our Privacy Policy.
If you have questions, please contact us at:
info@conceptsandconnections.com