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C&C Privacy Policy

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PRIVACY POLICY

Concepts And Connections Privacy Policy

Privacy Notice

GDPR‑Compliant Privacy Policy

Concepts And Connections / The Academy of Nail Design

(“C&C” / “TAOND”)

Last Updated: March 30th, 2026

Address: 1051 2nd Avenue E, Suite #227, Owen Sound, ON N4K 2H8

Telephone: 1‑844‑998‑2663

Email: info@conceptsandconnections.com

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, your rights under GDPR, and how to contact us with questions. We’ve written it in clear, friendly language so you always know what’s happening with your information.

This policy applies to all users of Concepts And Connections (“C&C”) and The Academy of Nail Design (“TAOND”), including website visitors, students, members, ambassadors, directory users, and anyone accessing our services.

 

  1. Who We Are (Data Controller)

For GDPR purposes, the data controller responsible for your personal information is:

Concepts And Connections / The Academy of Nail Design

1051 2nd Avenue E, Suite #227

Owen Sound, ON N4K 2H8

Canada

We operate globally, including for users located in the EU and UK.

 

  1. What Personal Data We Collect

We collect the following types of information:

2.1 Information You Provide

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely by third‑party providers)
  • Program enrollment details
  • Assignments, tests, CPS forms, and uploaded work
  • Photos, posts, and comments in the membership community
  • Directory listings
  • Ambassador application details
  • Consultation request information

2.2 Automatically Collected Data

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and similar technologies
  • Usage data

2.3 Information from Third Parties

  • Payment processors
  • Email service providers
  • Affiliate platforms
  • Social media (if you choose to connect)

 

  1. Legal Bases for Processing (GDPR Requirement)

We process your personal data under the following lawful bases:

3.1 Contractual Necessity

To:

  • Provide access to programs
  • Manage your membership
  • Process payments
  • Track progress and issue certificates

3.2 Legitimate Interests

To:

  • Improve our services
  • Prevent fraud
  • Maintain security
  • Communicate important updates

3.3 Consent

For:

  • Marketing emails
  • Cookies
  • Optional surveys or feedback

You may withdraw consent at any time.

3.4 Legal Obligation

To comply with:

  • Tax laws
  • Accounting requirements
  • Regulatory obligations

 

  1. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Process payments
  • Track student progress
  • Issue certificates
  • Communicate with you
  • Improve our websites and programs
  • Manage directory listings
  • Track ambassador referrals
  • Send newsletters and updates (with consent)
  • Maintain safety and compliance

We do not sell your personal data.

 

  1. How We Share Your Information

We may share your information with:

5.1 Trusted Service Providers

Such as:

  • Payment processors
  • LMS platforms
  • Email providers
  • Website hosting services
  • Shipping carriers

These partners only receive the information needed to perform their services.

5.2 Internal Use Between C&C and TAOND

Because both brands operate under the same ownership, your data may be shared internally when needed.

5.3 Legal Requirements

We may disclose information if required by law or to protect our rights.

5.4 Business Transfers

If we merge, sell, or reorganize our business, your data may be transferred to the new entity under the same privacy protections.

 

  1. International Data Transfers

Your data may be transferred to and processed in Canada or other countries outside the EU/UK.

We use appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)
  • GDPR‑compliant third‑party processors

By using our services, you acknowledge that your data may be transferred internationally.

 

  1. Cookies & Tracking Technologies (Simplified Section)

We use cookies to:

  • Improve website performance
  • Support login functionality
  • Analyze traffic
  • Personalize content

You can manage or disable cookies through your browser settings.

EU/UK users will see a cookie banner where consent is required.

We also use Google Analytics to understand how visitors use our websites. Google Analytics collects anonymized usage data. You can opt out at:

https://tools.google.com/dlpage/gaoptout

 

  1. Data Retention

We keep your information only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Maintain program records

TAOND students should note:

  • Accounts may expire, suspend, or delete based on TAOND Terms & Conditions
  • You are responsible for saving your own work

 

  1. Your GDPR Rights

If you are located in the EU or UK, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing (including marketing)
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with your local data protection authority

To exercise your rights, contact us at info@taond.com.

 

  1. Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect data from minors.

 

  1. Security Measures

We use reasonable technical and organizational measures to protect your data, including:

  • Secure servers
  • Encrypted payment processing
  • Access controls
  • Regular monitoring

No system is completely secure, so we encourage you to use strong passwords and save your own work.

 

  1. Links to Other Websites

Our websites may contain links to third‑party sites.

We are not responsible for their privacy practices.

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will post a clear notice on our website.

Your continued use of our services means you accept the updated policy.

 

  1. Contact Us

If you have questions or wish to exercise your GDPR rights, contact us:

Concepts And Connections / The Academy of Nail Design

1051 2nd Avenue E

Suite #227

Owen Sound, ON N4K 2H8

Tel: 1‑844‑998‑2663

Email: info@conceptsandconnections.com

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